VoIP. SIP. PBX. Softphones. Technical jargon can be the bane of any industry, and telecommunications is no different. Okay, perhaps not as much as corporate culture in general… thinking outside the box, action it, bandwidth, bottlenecks, end of play, going forward... Acronyms and other jargon do have their uses—to simplify long-winded terms for example, but can also stand in the…